{"xsrfToken":"BZSS-L7CJ-Y169-HTEQ_af7ff13e769d33a166e60f7d57206ced57a2571b_lout","helpCenterBranding":{"bannerUrl":"/tickets/rest/servicedesk/1/bannerImage?1632716986066","headerBGColor":"#205081","headerLinkColor":"#ffffff","headerLinkHoverColor":"#ffffff","headerLinkHoverBGColor":"#3572b0","logoUrl":"","helpCenterTitle":"Raise Request","sharedPortalName":"Help Center"},"login":{"allowCookies":true,"externalUserManagement":false,"contactAdminLink":"please contact your Jira administrators","elevatedSecurityCheckShown":false,"loginUrl":"/tickets/servicedesk/customer/user/login","canReset":true,"sdUserSignUpEnabled":false,"loginAnnouncementHeader":"Scheduled Maintenance!","loginAnnouncementMessage":"<p>To enhance system stability and performance, a minor database upgrade activity is planned for the Ticketing System Application on Saturday, August 22, 2026, from 18:00 IST to 20:00 IST (13:30 CET to 15:30 CET).</p>\n<p>Please note, the Service Desk (<a href=\"https://servicedesk.temenos.com/\" class=\"external-link\" target=\"_blank\" rel=\"nofollow noopener\">https://servicedesk.temenos.com/</a>) will not be available during this activity period. We apologize for any inconvenience this may cause.</p>\n<p>Please contact your Temenos Support Manager if you have any questions or need assistance.</p>\n<p>For any critical support, you can reach out to our 24/7 team.</p>\n<p>Email ID: 24by7@temenos.com</p>\n<p>Critical Call Support:<br>\n US: +1 800 597 3581<br>\n UK: +44 208 819 6249<br>\n AUS: +61 290 520 895<br>\n INDIA: +91 444 813 6949</p>\n<p>We appreciate your understanding and cooperation.</p>"},"loginAnnouncement":{"header":"Scheduled Maintenance!","headerWiki":"<p>Scheduled Maintenance!</p>","message":"To enhance system stability and performance, a minor database upgrade activity is planned for the Ticketing System Application on Saturday, August 22, 2026, from 18:00 IST to 20:00 IST (13:30 CET to 15:30 CET).\n\nPlease note, the Service Desk (https://servicedesk.temenos.com/) will not be available during this activity period. We apologize for any inconvenience this may cause.\n \nPlease contact your Temenos Support Manager if you have any questions or need assistance. \n \nFor any critical support, you can reach out to our 24/7 team.\n \nEmail ID: 24by7@temenos.com\n\n\nCritical Call Support:\nUS: +1 800 597 3581\nUK: +44 208 819 6249\nAUS: +61 290 520 895\nINDIA: +91 444 813 6949\n\nWe appreciate your understanding and cooperation.","messageWiki":"<p>To enhance system stability and performance, a minor database upgrade activity is planned for the Ticketing System Application on Saturday, August 22, 2026, from 18:00 IST to 20:00 IST (13:30 CET to 15:30 CET).</p>\n<p>Please note, the Service Desk (<a href=\"https://servicedesk.temenos.com/\" class=\"external-link\" target=\"_blank\" rel=\"nofollow noopener\">https://servicedesk.temenos.com/</a>) will not be available during this activity period. We apologize for any inconvenience this may cause.</p>\n<p>Please contact your Temenos Support Manager if you have any questions or need assistance.</p>\n<p>For any critical support, you can reach out to our 24/7 team.</p>\n<p>Email ID: 24by7@temenos.com</p>\n<p>Critical Call Support:<br>\n US: +1 800 597 3581<br>\n UK: +44 208 819 6249<br>\n AUS: +61 290 520 895<br>\n INDIA: +91 444 813 6949</p>\n<p>We appreciate your understanding and cooperation.</p>","canEditAnnouncement":false,"hasTranslationInUserLocale":false,"hasTranslation":{"header":false,"message":false},"portalId":null}}
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