Service Management

{"xsrfToken":"BZSS-L7CJ-Y169-HTEQ_58e5f003f15ead36da75b9a1d0e99020c5792cf9_lout","helpCenterBranding":{"bannerUrl":"/tickets/rest/servicedesk/1/bannerImage?1632716986066","headerBGColor":"#205081","headerLinkColor":"#ffffff","headerLinkHoverColor":"#ffffff","headerLinkHoverBGColor":"#3572b0","logoUrl":"","helpCenterTitle":"Raise Request","sharedPortalName":"Help Center"},"login":{"allowCookies":true,"externalUserManagement":false,"contactAdminLink":"please contact your Jira administrators","elevatedSecurityCheckShown":false,"loginUrl":"/tickets/servicedesk/customer/user/login","canReset":true,"sdUserSignUpEnabled":false,"loginAnnouncementHeader":"Planned BCP Activity!","loginAnnouncementMessage":"Activity Schedule\nWe have scheduled a Business Continuity Plan (BCP) activity for the ServiceDesk PROD Application on October 3, 2026, from 09:00 to 17:00 CET (October 3, 2026, from 12:30 to 20:30 IST).\nImpact\nPlease note that the ServiceDesk portal (<a href=\"https://servicedesk.temenos.com/\" class=\"external-link\" target=\"_blank\" rel=\"nofollow noopener\">https://servicedesk.temenos.com/</a>) will not be available during this scheduled activity period. We apologize for any inconvenience this may cause.\nPlease contact your Temenos Support Manager if you have any queries or need assistance.\nFor any critical support, you can reach out to our 24/7 team.\nEmail ID: 24by7@temenos.com\nCritical Call Support: \n US: +1 800 597 3581 \n UK: +44 208 819 6249 \n AUS: +61 290 520 895 \n INDIA: +91 444 813 6949\nWe appreciate your understanding and cooperation."},"loginAnnouncement":{"header":"Planned BCP Activity!","headerWiki":"Planned BCP Activity!","message":"Activity Schedule\n \nWe have scheduled a Business Continuity Plan (BCP) activity for the ServiceDesk PROD Application on October 3, 2026, from 09:00 to 17:00 CET (October 3, 2026, from 12:30 to 20:30 IST).\n \nImpact\n \nPlease note that the ServiceDesk portal (https://servicedesk.temenos.com/) will not be available during this scheduled activity period. We apologize for any inconvenience this may cause.\n \nPlease contact your Temenos Support Manager if you have any queries or need assistance.\n \nFor any critical support, you can reach out to our 24/7 team.\n \nEmail ID: 24by7@temenos.com\n \nCritical Call Support:\nUS: +1 800 597 3581\nUK: +44 208 819 6249\nAUS: +61 290 520 895\nINDIA: +91 444 813 6949\n \nWe appreciate your understanding and cooperation.","messageWiki":"Activity Schedule\nWe have scheduled a Business Continuity Plan (BCP) activity for the ServiceDesk PROD Application on October 3, 2026, from 09:00 to 17:00 CET (October 3, 2026, from 12:30 to 20:30 IST).\nImpact\nPlease note that the ServiceDesk portal (<a href=\"https://servicedesk.temenos.com/\" class=\"external-link\" target=\"_blank\" rel=\"nofollow noopener\">https://servicedesk.temenos.com/</a>) will not be available during this scheduled activity period. We apologize for any inconvenience this may cause.\nPlease contact your Temenos Support Manager if you have any queries or need assistance.\nFor any critical support, you can reach out to our 24/7 team.\nEmail ID: 24by7@temenos.com\nCritical Call Support: \n US: +1 800 597 3581 \n UK: +44 208 819 6249 \n AUS: +61 290 520 895 \n INDIA: +91 444 813 6949\nWe appreciate your understanding and cooperation.","canEditAnnouncement":false,"hasTranslationInUserLocale":false,"hasTranslation":{"header":false,"message":false},"portalId":null}}

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